Frequently Asked Questions
Discover everything you need to know about your Luminance Milano experience.
Where are Luminance Milano products manufactured?
All our skincare and cosmetic products are formulated and manufactured in Italy, adhering to the highest European safety and quality standards.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
Do you offer international shipping?
Yes, we ship our luxury beauty products worldwide. Shipping costs and delivery times vary depending on the destination country and are calculated at checkout.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Please contact our support team to initiate a return request.
Are your products cruelty-free?
Absolutely. Luminance Milano is committed to ethical beauty; we do not test our products or ingredients on animals at any stage of production.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless shopping experience.